Resource Library

Overview of the CYP-IMS Field User Dashboard form the perspective of a Program, Installation, or Region User.

Video tutorial explaining the purpose of the Point of Contact (POC) account manager and how to manage POCs in CYP-IMS.

This video provides an overview of how MilitaryChildCare.com (MCC) tracks and counts child care needs.

This video defines the two types of viable options – parent-selected viable options and alternative viable options – and explains how installation and Service HQ personnel assigned programs to AVO clusters and

This video provides an example of a family’s experience requesting care and receiving an AVO offer. In addition, the video shows how, as a program user, you may review all viable options available to families o

This video explains how the MCC Care Structure supports key system functions related to requesting care, making and accepting offers, and reporting. It also includes details about each of the care options and w

This video provides a brief overview of Installation Based Anticipated Placement Time, or APT, including its purpose, how it is calculated, and an example to explain a particular child’s APT.

This video explains how the MCC Care Structure supports key system functions related to requesting care, making and accepting offers, and reporting.

This document includes common questions asked by staff responsible for making offers for facility-based programs and family child care.

Describes the position groups established for USCG program user accounts.