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Contact Us

Family Support

Need help or have a question about one of our programs? Refer to the appropriate program below for contact information.

For persons will a hearing or speech impairment, please dial 711 for the Telecommunications Relay Service to connect you with a Support Desk specialist.

MilitaryChildCare.com (MCC)

Toll Free Phone Number: 855.696.2934 and select Option 1 for Family Support
Email: FamilySupport@MilitaryChildCare.com

Fee Assistance Programs

Military Child Care in Your Neighborhood and Other Fee Assistance Programs

For assistance requesting fee assistance, contact our MCC Support line above. For questions about completing your registration after receiving an offer for fee assistance, refer to the appropriate tab below.

  • Use your MCCYN Message Center on MCC: Log into MCC, select My MCCYN, select Message Center
  • For family and provider assistance, email NRFWDCC@MilitaryChildCare.com

  • Use your MCCYN Message Center on MCC: Log into MCC, select My MCCYN, select Message Center

  • For family and provider assistance, email USSSMCCYN@MilitaryChildCare.com

Program Support

User Accounts

MilitaryChildCare.com (MCC)

Inspection Management System (IMS)

Certification Management System (CMS)

For persons with a hearing or speech impairment, please dial 711 for the Telecommunications Relay Service to connect you with a Support Desk specialist.