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Resource Library

The Resource Library is designed to help you find resources quickly and efficiently. You can search for resources by the title index, a keyword, or refine your search by selecting the specific program, subject of the resource, or type of resource.

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training course

Alternative Viable Options Training Course

Programs: 24/7 Centers, Child Development Center, Family Child Care, School Age Care
Resource Type: Training
Published: 10/06/23

Learn about alternative viable options (AVOs) including their benefits, setup, and impact on the waitlist and offer process. Also learn how to respond to families’ questions about AVOs and your role in AVOs.

video

Alternative Viable Option (AVO) Set Up

Programs: 24/7 Centers, Child Development Center, Family Child Care, School Age Care
Resource Type: Training
Published: 10/23

This video defines the two types of viable options – parent-selected viable options and alternative viable options – and explains how installation and Service HQ personnel assigned programs to AVO clusters and

video

AVO Waitlist and Offer Process

Programs: 24/7 Centers, Child Development Center, Family Child Care, School Age Care
Resource Type: Training
Published: 10/23

This video provides an example of a family’s experience requesting care and receiving an AVO offer. In addition, the video shows how, as a program user, you may review all viable options available to families o