How to Request and Manage Care
With an MCC account, you can explore child care and fee assistance options worldwide and place unlimited requests for care. Just follow these four simple steps. It’s that easy!
Create an Account
Select “Create an Account” at the top of this page. Once you create an account, you will set up a Household Profile that stores key information about your family and allows you to conduct a customized search for military child care and fee assistance programs.
Search for and Request Child Care and Fee Assistance
Your MCC account gives you access to the full range of military child care programs. Request care as soon as you know your duty station and tentative arrival date to get on the waitlist. You can search multiple locations and submit requests for all the military child care options in your search area that meet your care needs.
Manage Your Requests
Log in to MilitaryChildCare.com to update or cancel your requests for care. Notifications about your requests, including offers for care when space is available, will be delivered to your preferred email address and posted to “Time Sensitive Actions” in your MilitaryChildCare.com dashboard.
Update Your Household Profile
If your household information changes, log in to MilitaryChildCare.com to update your profile. Keep your sponsor and spouse information current to help programs quickly confirm if you are eligible for care. Also, keep your email address up-to-date so you do not miss any important messages.
Improve Your Chances of Receiving Care
Choosing child care is an important decision that can take time. To improve your chances of receiving care, you can:
- Place requests as soon as you know your next assignment, even before you receive orders.
- Review the Anticipated Placement Time (APT) estimates and submit requests for programs with an APT that most closely matches your need.
- Request multiple programs, including Family Child Care (FCC) providers.
- Select “Any Provider” associated with the FCC Program rather than requesting individual providers. Requesting “Any Provider” adds you to the waitlist for all FCC providers in your search area.
To learn more about how your place on the waitlist is determined, how APT is estimated, and what you can do to get the care you need, watch this informative video.
Child Care and School Programs
Military families like yours can access a range of child care and school programs. Click on a program name to learn more about the program and how it is designed to support military families.
Searching for child care can be exciting and fun with the right tools. Here you can find resources to assist with finding quality child care and supporting your child to grow and thrive. If you don’t see the information you are looking for, go to Military OneSource for additional resources.